- A+ BBB rating
- Unmatched client service
- Hundreds of 5-star reviews
- Decades of experience
- Limited to U.S. customers
- No online purchases
Bishop Gold Group is a 5-star rated gold IRA provider for investors who want to safeguard their retirement savings in previous metals.
Headquartered in California, Bishop Gold Group establishes its regional identity as a registered California business.
While the company lacks online ordering and a robust educational library, its customer support team and strong reputation make it a reliable choice for first-time gold investors.
Investing in gold can help you protect more of your wealth. This Bishop Gold Group review breaks down everything you need to know about the company’s offerings.
The company is ideal for investors who want hands-on support. Keep reading to find out if it’s the right fit for you.
Bishop Gold Group Review: The Verdict
I’ve given them a rating of 7.3 out of 10.
Bishop Gold Group has a strong customer service reputation amongst investors who use gold IRAs to protect their retirement savings.
While it lacks some digital conveniences – like online ordering and a robust educational library – its one-on-one support, positive customer reviews, and excellent customer service highlight the quality and service quality that set it apart.
Customer feedback consistently points to positive reviews, emphasizing the company’s strong reputation and commitment to customer satisfaction, making it a dependable choice for first-time gold IRA investors.
| Category | Rating (out of 10) |
|---|---|
| Product & Service Offerings | 8 |
| Fees & Minimums | 7 |
| Guarantees | 4 |
| Customer Experience | 8 |
| Storage & Security | 7 |
| Account Setup & Maintenance | 8 |
| Reputation & Reviews | 9 |
| Overall Rating | 7.3 |
In this review of Preserve Gold, I’ve followed CEP’s detailed criteria for evaluating the precious metals IRA company.
About Bishop Gold Group
Bishop Gold Group is a Los Angeles-based company that helps people across the U.S. protect their savings with physical gold and silver.
The company started in 2017, but its team has decades of experience in the precious metals market.
Their mission is simple: help you grow and protect your retirement savings, especially during uncertain times.
They focus on education and customer support to help you understand the long-term benefits of investing in gold and silver.
Bishop Gold Group makes it easy to:
- Open a gold or silver IRA
- Buy precious metals for emergency savings or portfolio diversification
The company has an A+ rating from the Better Business Bureau (BBB) and is a certified dealer with trusted industry organizations like:
While the website doesn’t list details about pricing or the leadership team, you can speak directly with a representative to get more information.
Online reviews and social media feedback highlight positive customer experiences, reliability, and a good reputation compared to other gold IRA providers.
Product & Service Offerings
Bishop Gold Group helps people invest in gold, silver, platinum, and palladium—either for personal savings or through a precious metals IRA.
They make it easy to roll over funds from an existing retirement account, like a 401(k) or traditional IRA, into a self-directed IRA backed by physical metals.
Types of products available:
- Gold and silver coins (American Eagles, Canadian Maple Leafs, Australian Kangaroos, South African Krugerrands)
- Gold and silver bars in a variety of weights for small or large investments
- Platinum and palladium products for added diversification
All metals meet the IRS’s purity standards for IRA eligibility:
- Gold: 99.5% pure or higher
- Silver: 99.9% pure
- Platinum & Palladium: 99.95% pure
You can’t buy directly from the website. Instead, you’ll need to call and speak with an account executive.
They’ll walk you through product options, current pricing, and availability. Payment is required before your order is finalized and shipped.
Fees & Minimums
Bishop Gold Group doesn’t list its prices or fees on its website, so you’ll need to call a representative to get the full details.
Here’s what we do know:
| Setup fee for IRA | $50 |
| Wire transfer fee | $30 |
| Custodian administration fee | $150 annually |
| Storage fees | Starts at $100 annually (depending on the depository) |
They partner with trusted custodians like STRATA Trust Company to manage gold IRA accounts. The custodian handles paperwork, account management, and storage.
You can choose:
- Non-segregated storage: $100/year (your metals are stored with others)
- Segregated storage: $1.60 per $1,000 in value each year (your metals are kept separately)
To open a precious metals IRA, you’ll need to invest at least $10,000.
Note: Bishop Gold Group doesn’t list a buyback policy online. If you want to sell your metals back, you’ll need to contact them directly to ask if they’re buying and what price they’ll offer.
Guarantees
All of Bishop Gold Group’s products meet IRS purity and authenticity standards for inclusion in a gold IRA.
The precious metals investors hold are investment-grade and sourced from reputable mints.
While the company promotes gold as a long-term hedge against inflation and market volatility, it does not guarantee appreciation in value.
While Bishop Gold Group may buy back investor’s gold, it explicitly states in its transaction agreement that it doesn’t guarantee it will repurchase precious metals from the customers it sells those metals to.
Customer Experience
Bishop Gold Group focuses on personal, one-on-one service. You’ll be paired with a dedicated account executive who helps you through every step of the process.
This hands-on approach is great if you prefer talking to a real person instead of managing everything online.
You can reach Bishop Gold Group by:
- Phone: Call (833) 589-8100, Monday–Friday, 9 AM to 5 PM (Pacific Time)
- Email: [email protected]
- Online: Fill out the contact form on their website
Customers often praise the company for its friendly, knowledgeable staff and smooth experience.
Many reviews mention how helpful the team is when answering questions about gold and silver investing.
The website is clean and easy to use, but it doesn’t have some extras like an online account dashboard or market tracking tools.
However, it does offer a precious metals guide and blog posts to help you learn more.
While they don’t offer webinars or interactive tools, the personal support makes up for it—especially if you value clear communication and expert help.
Storage & Security
Bishop Gold Group works with trusted companies to safely store your gold and silver in IRS-approved vaults.
They partner with well-known depositories like Delaware Depository and Brink’s Global Services. These are highly respected names in the industry and are known for keeping precious metals secure.
Your metals are stored in facilities that offer:
- 24/7 video surveillance
- Biometric access controls
- Armed security teams
Everything stored is fully insured, so if anything is ever lost, stolen, or damaged, you’re covered. The insurance is backed by top providers like Lloyd’s of London.
When it comes to privacy, Bishop Gold Group does not collect sensitive financial data on its website—just basic contact info like email addresses.
Your investments stay safe, secure, and protected at every step.
Account Setup & Maintenance
Bishop Gold Group makes it as easy as possible to open an account.
- Speak with an account executive: Start with a friendly call. A Bishop Gold Group specialist will explain how a gold IRA works and help you decide if it fits your retirement goals.
- Share basic information: You’ll provide a few key details like your name, contact info, Social Security number, and information about your existing retirement account (such as a 401(k) or IRA)
- Complete the paperwork: After your info is submitted, Bishop Gold Group will send you any necessary documents to sign. They’ll walk you through it so everything is clear and easy.
- Get your account approved: Once your paperwork is complete, your account is typically opened within 24 to 48 hours.
- Fund your gold IRA: You can move money into your new account by doing a rollover from your current retirement plan or by making a direct contribution. Bishop Gold Group will work with your existing custodian to handle the transfer and avoid delays.
- Choose your precious metals: Once your account is funded, your advisor will help you choose which metals—like gold or silver—to include in your portfolio. These metals will be securely stored in an IRS-approved depository.
- Keep track of your investment: There’s very little upkeep.
You’ll receive an annual statement, and you can check in with your advisor anytime to review your account or ask about market trends or discuss market conditions.
Reviews & Reputation
Bishop Gold Group has earned strong reviews across several trusted platforms:
- 5 stars from 44 customers on the BBB
- 4.5 stars from 57 reviews on Google
- 5 stars from 268 customers on Trustpilot
Many investors say they’ve had a great experience with the company. They highlight how helpful and knowledgeable the account executives are—especially during the setup process.
Bishop Gold Group holds an A+ rating with the BBB and has been accredited since 2020.
While most feedback is positive, a few customers have noted issues related to account closings, the buyback process, or unwanted marketing.
The company is also active on Facebook and LinkedIn, where you can follow updates or reach out for support.
Bishop Gold Group Alternatives & Competitors
Bishop Gold Group offers investors a client-centered approach to adding gold to their portfolios, but it isn’t the only way to invest in precious metals.
Here are a few others to consider.
|
|
|
|
Our Rating:
4.8
|
Our Rating:
4.7
|
Our Rating:
4.6
|
|
Minimum for IRA transfers:
$50,000
|
Minimum for IRA transfers:
$25,000
|
Minimum for IRA transfers:
$10,000
|
Augusta Precious Metals
Augusta Precious Metals is a trusted precious metals dealer best suited for investors with larger portfolios.
Request Augusta’s free gold IRA guide.
Goldco
Goldco offers a large variety of gold and precious metals to purchase for inclusion in an IRA. Goldco’s gold IRA is best for investors with a lot in savings who want to protect their wealth.
Request Goldco’s free gold & silver kit.
Birch Gold Group
Birch Gold Group is best for individuals who want to roll over existing retirement accounts beyond traditional IRAs and 401(k)s.
Request Birch’s free gold info kit.
Is Bishop Gold Group a reputable company?
Yes, Bishop Gold Group is a trustworthy precious metals dealer that focuses on helping people invest in gold and silver for retirement.
While the company is relatively new, it offers IRA-approved metals and works with well-known custodians to keep your investments safe.
It doesn’t have online account access or clear details about its buyback policy, which may be a downside for some.
However, most customers give the company 5-star reviews and say they’re happy with the service.
If you want help adding gold or silver to your retirement savings, it’s worth calling Bishop Gold Group to see if they’re a good fit for you.
FAQs
Who owns Bishop Gold Group?
Bishop Gold Group is a privately owned company. According to Forbes, Beau Cassidy is the founder of the company, but it is unknown.
Does Bishop Gold Group have any pending lawsuits or complaints?
The company has no pending lawsuits, but it does have a few minor customer complaints.
Where is Bishop Gold Group located?
Bishop Gold Group is located at 1801 Century Park E 24th Floor, Los Angeles, CA 90067.
Bishop Gold Group
Bishop Gold Group is emerging as a leader in investing in gold and other precious metals in the United States.
Product Brand: Bishop Gold Group
3.6